This policy explains how Creative Edge Media Group (“I,” “me,” “we”) handles information collected through creativeedgemediagroup.com and through the tools I run for clients, including apps connected to Facebook and other Meta platforms.
1. What I collect
When you fill in a form
The Growth Plan survey, the contact form and the free website audit ask for things like your name, email, phone number, business name, website, industry and your answers about your goals and budget. The newsletter signup asks only for your email.
How you found the site
When you send a form, it includes the page you were on, the site that sent you here, and any campaign tags in the link (such as utm_source). This tells me which marketing is working.
Basic technical information
Like almost every website, the servers that host this site keep short-term logs such as your IP address and browser type, used for security and to stop spam.
2. How I use it
- To reply to you and prepare your Growth Plan, audit or proposal
- To send the newsletter, if you signed up (every email has an unsubscribe link)
- To keep a record of our conversations so I can follow up properly
- To protect the site from spam and abuse
I don’t sell, rent or trade your information, and I don’t use it for anyone else’s advertising.
3. Services that help me
A few trusted services process information on my behalf, only to do these jobs:
- Vercel hosts the website.
- Resend delivers form notifications and the newsletter.
- Airtable stores leads and client notes.
- Calendly handles bookings when you schedule a call. Its own privacy policy applies there.
- Sanity stores the blog content. It holds no visitor information.
4. Cookies and tracking
This site doesn’t use advertising cookies or third-party tracking pixels. If that changes, for example by adding website analytics, this policy will be updated first.
5. Client information
When I work for a client, I may have access to their website, ads, analytics and booking systems. I use that access only to do the work they hired me for. Client reporting dashboards connected to booking systems such as OwnerRez are read-only and never show guest names, emails, phone numbers or payment details.
6. Facebook and Meta apps
I run social media tools that publish posts to Facebook Pages on behalf of my clients.
- What they collect: Page names, post IDs and engagement numbers for the Pages I manage, the access tokens a Page administrator authorizes, and a log of what was posted and when.
- What they don’t collect: personal information about a Page’s followers or fans. They don’t access user profiles, friend lists or private messages.
- How it’s used: only to publish approved content, enforce posting limits and fix technical problems.
- Storage: tokens and settings are kept on secured private servers, and deleted when a client relationship ends.
- Your control: a Page administrator can remove the app’s access at any time in the Page’s settings. When access is removed, posting stops and the related tokens are deleted.
These tools follow the Meta Platform Terms and Developer Policies and request only the permissions needed to post to authorized Pages.
7. Keeping it safe
Information is sent over encrypted connections and stored with services that use industry-standard security. Access is limited to the people who need it to do the work. No system is perfect, but I take reasonable steps to protect what you share.
8. How long I keep it
I keep lead and client records while they’re useful for our work together, and delete them when you ask or when they’re no longer needed.
9. Your choices
You can ask me to show you, correct or delete the information I have about you, or to stop contacting you. Just send a message and I’ll take care of it. To stop the newsletter, use the unsubscribe link in any email.
10. Children
This site and my services are for businesses. They aren’t directed to children under 13, and I don’t knowingly collect information from them.
11. Changes to this policy
If this policy changes, the new version will be posted here with a new “last updated” date.
12. Contact
Questions about privacy? Contact me here. Creative Edge Media Group, Portland, Oregon.